Utilities United Against Scams receives Fraud Fighter Award
Utilities United Against Scams (UUAS) recently received the Toll-Free Industry’s Fraud Fighter Award for its advocacy and awareness campaign to stop scams that target utility customers at the Toll-Free User Summit hosted by Somos, Inc., in Las Vegas.
UUAS, a consortium of more than 100 U.S. and Canadian electric, water, and natural gas companies and their respective trade associations, and its members have helped to shut down more than 2,200 Toll-Free Numbers used by scammers against utility customers.
“Electric, water, and natural gas services are vital to our everyday lives, and we must be vigilant to ensure scammers are unable to take advantage of utility customers,” Sheri Givens, National Grid’s vice president of Regulatory and Customer Strategy and UUAS Executive Committee vice chair, said. “UUAS will continue to help spread awareness of malicious and evolving tactics that scammers use to target customers. It is important for customers to reach out to their utilities directly to if they have any questions about the status of their accounts or law enforcement officials if they suspect any fraudulent activity.”
The Toll-Free Industry Awards recognize individuals and companies that are at the forefront of innovation and thought leadership in the Toll-Free Industry. The Fraud Fighter Award is presented annually to an individual or organization actively working to protect the public from fraudulent activities and scams.
