Eric Silagy
Florida Power & Light Co. (FPL) recently announced that the company has been awarded the 2016 ReliabilityOne National Reliability Excellence Award by PA Consulting Group for the second year in a row.
The ReliabilityOne award is given annually to utilities that have continuously provided reliable electric service to their customers.
With more than 10 million customers across half of Florida, FPL is the third-largest electric utility in the United States.
Eric Silagy, president and CEO of FPL, said, “This award reflects the unwavering commitment of our employees to deliver reliable electricity at an affordable price that customers can count on in good weather and bad.”
FPL’s investments in innovative technologies has resulted in less frequent interruptions in service and faster recovery time after hurricane-related power outages.
“During the past five years, we have improved service reliability by about 25 percent, delivering benefits for our customers. That was evident given our restoration effort during Hurricanes Hermine and Matthew. Continued investments to strengthen our system and implement revolutionary smart grid technology ensured our strong performance, resulting in fewer outages and faster restoration for our customers,” Silagy said.
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