PECO offers its customers variety of relief options during COVID-19
PECO recently announced that it will continue to suspend service disconnections, waive new late fees, and reconnect customers who were previously disconnected to help customers who may be affected by COVID-19.
These support services will run through at least July 1. The company is also providing flexible bill pay options and the Gift of Energy program, an initiative that lets customers provide support to those struggling financially.
These policies are designed to help ensure that all of its customers have access to safe and reliable electric service.
“Financial hardship is a reality for many people right now, including our customers and their friends and families,” Mike Innocenzo, PECO president and CEO, said. “We recognize the important role we play in the community and will continue to raise awareness of our updated policies and support services to help those who need it most. We are here for our customers and will power through together.”
Customers who are facing financial challenges in paying their bills can contact PECO at 1-800-494-4000 to learn about the options available to them.
PECO is Pennsylvania’s largest electric and natural gas utility. Based in Philadelphia, the company delivers energy to more than 1.6 million electric customers and more than 532,000 natural gas customers in southeastern Pennsylvania. PECO is a subsidiary of Exelon Corporation.
