Eversource puts in place new safety guidelines for energy efficiency services

Eversource is implementing new health and safety guidelines to ensure the well-being of customers and contractors while providing energy efficiency services.

Eversource worked with Environmental Health & Engineering, a health and safety consulting firm, to develop guidelines specific to energy efficiency work the company conducts for customers. The guidelines include the use of personal protective equipment (PPE), social distancing, and enhanced sanitizing requirements to reduce the spread of COVID-19.

“We’ve taken proactive steps since the pandemic began to safeguard health while providing safe, reliable service, including offering virtual energy efficiency services for our customers,” Eversource Vice President of Energy Efficiency Tilak Subrahmanian said. “With many contractors who depend on income from energy efficiency work and customers facing financial hardship, these new guidelines will help allow contractors to safely get back to work providing the deeper energy efficiency improvements that help customers save more on their energy costs.”

Eversource is also increasing incentives for energy efficiency projects with a range of offerings for residential, business, municipal, and commercial & industrial customers. These incentives lower the upfront costs of energy efficiency improvements that can help customers save on their bills.

“We understand this is a challenging time for many customers, and we want to do what we can to make it easier for customers to invest in energy efficiency,” Subrahmanian added. “For customers who aren’t comfortable with a contractor visiting their home or business at this time, we continue to offer virtual assessment options. We will always put the safety of our customers and contractors first, and we’ll continue to use the best available science and data from the experts as we adapt our approach to best safeguard health while serving our customers.”

Eversource delivers electricity and natural gas to approximately 4 million customers in Connecticut, Massachusetts, and New Hampshire.