Entergy opens Center of Excellence in Mississippi to train new workers

Entergy opened its new Center of Excellence in Clinton, Miss. – a high-tech training facility for new, inexperienced frontline workers.

The facility provides centralized, standardized, and consistent delivery of the new-hire boot camp curriculum. The COE offers an engaging and immersive environment designed to enhance the learning experience. Tools to achieve this include augmented/virtual reality, an interactive driving simulator, digital touchscreen boards, transformer simulators, and drones. The COE is for new workers from Entergy locations in Arkansas, Louisiana, Texas, and Mississippi.

Further, the center will serve as the pilot location for the development of innovative learning methods, the evolution of all instructional materials, and new technology for the distribution organization.

“We want to ensure we have top-of-the-line facilities for training our crews,” Haley Fisackerly, Entergy Mississippi president and CEO, said. “The Center of Excellence is a great example of providing our team members with the new equipment and modern technology needed to become the premier utility.”

Company officials recently gathered for a dedication ceremony to commemorate the grand opening and toured the new center.

In 2021, the facility will host six sessions of the 10-week bootcamp, with 12 students per class. In addition, each of Entergy utility’s learning and development centers in Entergy’s four-state service area will continue to provide experienced line workers with ongoing training and education. The COE is currently hosting its inaugural line worker boot camp.

Entergy Mississippi provides electricity to approximately 450,000 customers in 45 counties. Entergy Corp. delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi, and Texas.