Oracle reveals new meter-to-cash solution for utilities

Oracle unveiled this week Oracle Utilities Customer to Meter, a meter-to-cash solution for utilities that combines a customer information system (CIS) with a meter data management system (MDMS) through a single user interface.

“Utilities that leverage data to deliver an improved customer experience and more personalized programs – such as tailored time-of-use billing, or targeted home energy management advice – and do this with a single, integrated solution that combines customer and meter data, will be well poised to take advantage of the continued growth of smart meters and a smarter, more customer-centric grid,” Roberta Bigliani, vice president of IDC Energy Insights, said.

Through its single shared technology stack, Oracle’s new offering can reduce utility costs because of its faster implementation time, fewer integration points and improved operational efficiencies. It is designed to make is easier for utilities to design personalized programs and services for customers and to roll out smart meters in the future.

“Oracle Utilities continues to partner with utilities around the globe to solve the issue of increasing complexity in this rapidly transforming industry,” Rodger Smith, senior vice president and general manager at Oracle Utilities, said. “Simplifying meter-to-cash processes is an important part of those partnerships. This new solution does exactly that: it allows utilities to get up and running in a matter of months with a complete meter-to-cash solution and allows them to leverage that complete solution to streamline business processes and easily stay ahead of rapidly evolving business drivers impacting how they serve their customers.”